About the Role | Who are we looking for?
Due to our increasing success and growth, we are growing our team of enthusiastic experts. We are recruiting for a Technical Sales Engineer to join our team.
A Technical Sales Engineer at 7thSense communicates with customers about their system requirements and translates the information into bespoke product configurations that meet the project’s needs and limitations. Hands-on system testing may be required to figure out how to achieve a desired outcome; the successful candidate will be able to carry out a degree of system configuration and testing themselves and should be able to communicate the requirements to the Testing and Product Development teams for further input where required.
Once the configurations are known, the Technical Sales Engineer prepares a sales quote by building a Bill of Materials, covering the components needed for each of the products required by the system design.
The Technical Sales Engineer also reviews system quotes prepared by other members of the sales team to check them for technical accuracy and that they will be able to do what is required, without over-specifying.
Reporting to Director of Sales and Marketing, the successful candidate will:
Design Media Solutions for World-Class Attractions Our products are used in themed attractions and venues the world over, and it all starts by making sure the products we offer to customers can do the things we say they can do. The Technical Sales Engineer is responsible for ensuring the technical feasibility of the systems we quote.
Work on amazing projects The capability, flexibility, and stability of our products regularly put us on the short list for unique and challenging projects, and that means we are always pushing the limits of what our systems can do.
Support our sales team Our customers know and appreciate the dedication we have to the success of their projects and trust us to help them with design challenges. As part of the sales team, the Technical Sales Engineer meets with customers to determine their project needs and helps to design solutions that fit the project requirements.
Be an expert Our industry is constantly growing, presenting new and challenging opportunities to leverage the latest technology to solve our customers’ challenges. Part of being an expert for the sales team is double-checking the specifications of the solutions being prepared as quotes to ensure the performance of the quoted solutions meet the needs of the project. If you don’t know off hand, you know how to test it.
Mandatory Technical Skills and Experience | The ‘Must-Haves’
Candidates must have demonstrable experience of working in all the following areas:
- Solid grasp of Microsoft Windows and PC hardware
- Solid understanding of audio-visual and control systems flow, media production workflows, and digital media formats
- Knowledge of projection mapping, warping, and blending with media servers
- Basic familiarity with 3D creative software like Blender, Cinema4D, or Maya
- Basic level of IP networking concepts
- Excellent verbal and written communication skills (English, other languages helpful but not required)
- Detail-oriented and able to multitask
- A penchant for technical problem-solving
- A self-motivated discipline to follow up
- Willingness and ability to travel with little notice (travel expectation < 10% of the time)
Additional Useful Skills | The ‘Helpful to Haves’
Sales experience is not required, but helps since this is a pre-sales engineering role and customer interaction will be required to determine the technical needs of projects
- Experience with 7thSense products (Delta Media Server, Medialon, Compere, Juggler)
- Experience with high bandwidth (10/25/40/100GbE) network-based storage technologies and products
- Experience commissioning audiovisual systems
- Valid passport
