Join our SeaWorld Abu Dhabi team! The exciting role of Zoological Education Director is now open.
In this role you will be to providing leadership and resources to the Zoological Department over the areas of education and conservation, guest tours and programs, curriculum development, interactives and graphics, outreach programs, and animal ambassador programs such that it continues to achieve its goals and fulfill the SeaWorld mission.
You will develop a strong environmental message to highlight all of the work being done by the park. You will also lead a team of highly motivated ambassadors.
Other responsibilities include:
Lead all education programs. Including developing excellent, transformational zoological programming. Ensure offerings are relevant and compelling to today’s audiences in content and delivery. In collaboration with Marketing and Communications, promote and sell education programs.
Manage interpretation of animals to guests in park. Includes development of messaging, presentations, interpretative graphics and other methods to increase guest awareness and interest in animals.
Manage in park revenue experiences. Includes streamlining operations, providing incredible guest service and innovating new experiences based on customer demand. In collaboration with partners such as Animal Husbandry, Marketing and Communications, promote and sell revenue-generating zoological programs.
Lead and develop diverse colleagues to improve their capabilities and expertise.
Develop and manage revenue and expense budgets and participate in financial reporting.
Responsible for budget administration including operating expense, labor expense, and revenue.
Assist in the marketing and sales of all animal programs.
Responsible for high-volume guest interaction, including resolution of issues which may arise.
Foster a culture of human and animal safety; ensure compliance with existing safety policies while encouraging the review and renewal, or provision of new policies and practices so that ambassadors work in a safe manner with the appropriate protective equipment
Ensure any accidents are promptly investigated and corrective action taken as needed
Identify and monitor key results and financial performance for assigned areas
Participate in formulating and administering policies as needed
Bachelor’s degree in Animal Sciences, Education, other natural sciences
Experience in zoological setting, with basic understanding of zoological operations
Demonstrate strong understanding of educational principles and instructional design models.
Extensive knowledge in the developing and implementing an interpretive content strategy
5 years of experience in a similar senior role
Understanding of marketing, sales, and promotion of educational products and programs.
Skilled in customer/ guest interaction, including resolution of problems.
Commitment to delivering high-quality guest experience programs
Ability to manage multiple competing priorities in a high-pace environment.
Exceptional verbal and written communication skills.
Strong public speaker, with the ability to readily adjust to audience.
Demonstrated commitment to company values and safety
Available to work varying shifts/hours based on business need, to include weekends and holidays
Have an adaptable, positive demeanor.
About Farah Experiences LLC
Farah Experiences LLC was established in 2008 to deliver unique, world-class entertainment experiences in the United Arab Emirates’ capital, Abu Dhabi. Today, the company operates three award-winning theme parks:Ferrari World Abu Dhabi, the world’s first Ferrari-branded theme park and Yas Waterworld, the UAE’s unique Emirati waterpark and Warner Bros. WorldTM Abu Dhabi, the world’s first-ever Warner Bros. branded indoor theme park.
It also operations unique attractions including CLYMB, an indoor adventure hub that features the world’s biggest indoor skydiving flight chamber and the world's tallest indoor climbing wall, and Qasr Al Watan, an enriching tour experience that invites the world to share the UAE's culture, knowledge and inspiring journey.
The iconic attractions are located in the heart of Yas Island, Abu Dhabi’s leisure and entertainment hub and one of the fastest growing in the world.
Farah Experiences is a wholly owned subsidiary of Abu Dhabi-based Miral Asset Management LLC.